About FAW Pretoria
At FAW Pretoria West we understand that your truck is a business and we subscribe to the overall FAW vision of “total customer satisfaction” through our mission “to provide and maintain the Transport solutions needed and purchased by our customers in a manner that will meet assured customer expectations, thereby attaining future possession.”
Our team is on standby 24/7 to ensure that all queries from all our customers are attended to and no vehicle stands for longer than necessary. This doesn't only save your time but also your money. Our relationships with our current and future customers is important to all of us here at FAW Pretoria and we are always on hand to assist you.
In order to achieve the lowest running costs and maintain optimum performance, customers are advised to service their trucks at our independent FAW franchised dealership. We at FAW Pretoria ensure that maintenance and repairs are carried out according to FAW Service standards by our highly trained staff. Only genuine FAW parts are fitted during maintenance and repairs.
Teamwork is at the heart of FAW Pretoria West's development. We thrive ourselves on core principals such as unity, innovation, respect for others, personal growth and most importantly, constant improvement amongst our employees, this in turn assures that we deliver the best business results. Our development intends to keep us ahead of the game in the technological world, making sure that you are in the best hands. Our deep creative culture enables our employees to turn exciting concepts into reality.
Personal growth is the backbone of our development. By promoting the personal growth of our employees through their work, we are able to increase the participation of our talented people in the decision-making process and reward them for their outstanding accomplishments. Optimization is a fundamental part of our development. This creates a high performing work culture that bleeds into our final product.
We are committed to providing the highest quality product offerings and services that reflect our customer's expectations, complimented by a comprehensive world class support network. We strive to refine and improve our product offerings, services and processes to give our customers the best we have to offer. Our customers are the driving force behind our dealership and we take great pride in meeting all our clients demands and subsequently solidifying our relationships. Here at FAW Pretoria West, our customers always come first and our supportive staff will ensure the buying process is exactly what is expected of us.
Communication is key and our corporate structure allows for effective communication in order to simplify and reduce our management processes to achieve optimum results. Effective communication empowers our employees to take an active role in contributing to our mutual success and future. We promote human resource development at every level, enhancing the skills and capabilities of our employees so that they may reach their highest potential. Our employees are ready and committed to provide the service our customers deserve and that is world class.
Some of the strategic areas in which FAW Pretoria West management strive to excel includes:- Building the FAW brand
- Customer satisfaction
- Cost leadership
- Product range
- Service offerings
We steadfastly believe that we all share a global responsibility to conserve our earth's natural resources. FAW Pretoria West acts on this belief through careful waste management of materials, oils and other fluids used during the service cycle of our customers’ vehicles by using reputable waste disposal companies to manage our waste. We also endeavour to minimize our waste output through recycling, as well as maximizing the use of “green” cleaning materials.
We are committed to offering our customers full range of quality commercial vehicles that exceed their needs and demands, with the supporting range of services required to keep their vehicles at peak performance levels.
Contact UsThe FAW Story
FAW first established a presence in South Africa in 1994, becoming a local frontrunner in this highly competitive vehicle industry. Our local founder and successful businessman, Richard H. Leiter, recognised the inherent value in Chinese brand trucks. Realising that the FAW brand was based on a unique level of durability and longevity unrivalled by other Asian brands. The FAW SA brand and its acclaimed products have been in South Africa for more than 25 years, and has firmly entrenched itself in the local transport industry landscape. Since FAW first established a local presence in South Africa it has grown from very humble beginnings to a multimillion Rand undertaking. One of the first units sold in South Africa is still running today and carries the original name – Jiefang – and has clocked over 1,5 million kilometres – unmatched proof of the FAW brand’s durability. FAW Vehicle Manufacturers SA (PTY) Ltd is committed to offering vehicles, which are engineered, developed and rigorously tested to meet the harsh operating conditions in Africa.
In addition to its excellence in the trucking business, FAW also understands its corporate social responsibility as evidenced by its consistent investment into the South African economy such as the manufacturing plant, built at a cost of R600 million, is based in Coega in the Eastern Cape.
South Africa serves as the hub, central to our fast growing local market and exports into Africa and boasts an extensive dealer network, service centres with steady, reliable parts supplies, and highly trained sales and service personnel. FAW is committed to ongoing expansion into the emerging markets of Mozambique, Zambia, Zimbabwe, Malawi, Namibia and Angola in order to entrench FAW Vehicle Manufacturers SA (PTY) Ltd as a major distribution hub for trucks and parts on the African subcontinent. FAW Vehicle Manufacturers SA (PTY) Ltd is a major local and contemporary brand that offers a product range that is hardy, reliable and affordable, offering competitive pricing without compromising on quality in any way. This is made possible because our policy of simplifying the mechanics of our vehicles. The company prides itself on providing value for money and this, in combination with being a world-class product, has made FAW Vehicle Manufacturers SA (PTY) Ltd one of this country’s frontrunners in the truck industry.
Contact UsInternational
The China FAW Group Corporation is China’s oldest and largest vehicle manufacturer today and is the majority shareholder in FAW Vehicle Manufacturers SA (PTY). The China FAW Group Corporation has brought together their Asian heritage and unrivalled experience in the global vehicle-manufacturing sphere. The China FAW Group Corporation manufactures a large range of vehicles including passenger cars, light, medium and heavy trucks, coach chassis, municipal transit and intercity buses, luxury tourist coaches, mini vehicles, engines, commercial trucks, SUVs and pickups, transmissions, axles and components and parts. The company was formerly known as First Automotive Works, founded in 1953, breaking ground on its first factory. The first product produced to the company’s stringent standards in 1956 was, the 4-ton Jiefang CA-10, some of these units are still operating to this day. First Automotive Works initially made only commercial vehicles, but started producing passenger cars in 1958. In 1992, the name First Automotive Works was changed to China FAW Group Corporation, which today is based in Changchun, China. FAW was one of the first Chinese automakers to partner with Westerners. Its earliest joint venture was with Volkswagen in 1990. Others soon followed, including Toyota and General Motors.
The group has its own product planning, development, engineering design, test and verification, as well as certification capabilities. It has China’s largest base for research, development and testing of finished vehicles, bodies, chassis, engines, replacement parts, new processes and new materials.
Since 1984, when vehicles were first exported, the FAW Group has provided products and services to more than 70 countries across six major export regions of the globe. The group has more than 50 tier-1 agents, and in excess of 350 tier-2 distributors. Proud to be number one, FAW is continuously in pursuit of perfection and proud to be the market leader in China.
FAW has 17 wholly owned subsidiaries and 15 holding companies. Of these, four are listed companies. The group employs more than 130 000 people, has assets of over RMB 134 billion (R240 billion), and an annual sales volume of over 3.1 million vehicles.
Vision
‘Total customer satisfaction’ is foundation of the China FAW Group Corporation and FAW Vehicle Manufacturers SA (PTY) Ltd vision. In order to accomplish this vision, we ensure we have the finest state-of-the-art technologies, superior production methods and effective management systems at our disposal.
Values
At FAW Vehicle Manufacturers SA (PTY) Ltd we conduct ourselves and our business dealings based on four principal values. These we apply equally to our customers, our community, our employees, our dealers, our partners and our suppliers.
These values are:- Respect
- Communication
- Cooperation
- Regulation
