FAW Pretoria West | Tel: 082 417 5375 | 1656 Malie Street, Zandfontein, Pretoria, 0030


After Sales



Parts

FAW Pretoria West forms part of a larger parts supply network including three huge parts warehouses – supplying the three main regions in Gauteng, Durban and Cape Town.

We carry stock for our current model line-up in excess of R1000 000, and we strive to maintain a 90% first pick rate when supplying parts to our customers.



Parts Enquiry

Service

FAW Pretoria West is your trusted service support dealer, with its 24/7/365 attention to all loyal and new customers, on or off-road, we have got you covered.

You can reach us directly on 012 372 1323/0309 during office hours where our friendly After-sales team will be on hand to help.

FAW’s dedicated customer emergency service no is 086 032 9772 and is linked to an AA Emergency Call Centre, who will dispatch the closest dealer to your breakdown for assistance.

FAW Pretoria West is available, telephonically, to assist with breakdowns after hours and if need be, and we have towing services available on request.

FAW Pretoria West Direct Support and Assistance Number: 076 559 9712
Alternative number: 082 417 5375

Book a Service

Driver Training

The purchase of one of our FAW trucks does not stop there. We offer driver training available upon purchase of a new FAW Truck, to help fully equip you and your driver with the all the necessary training to maximize your venture.

Should one of our customers need any additional training or a course to refresh your memory, we are happy to assist. Our driver training is exclusive to all FAW truck purchases.



012 372 1323

Technical Training

FAW Vehicle Manufacturers SA (PTY) Ltd offers technical training for any customer preferring to make use of in-house workshops and technicians. This extensive training ensures that the FAW vehicles are correctly maintained and provide optimal uptime.

Customers in need of specialised maintenance are assured of assistance from FAW Pretoria.



012 372 1323

Service and Warranty

Not only do we offer top of the range service, we offer warranties on all our FAW trucks, meaning we have always got you covered.

Our commitment to offering 24/7/365 support will ensure that your trucks are taken care off in the best possible manner at all times and will have the best coverage to keep your business going.



012 372 1323

Parts

A large part of the 12 000 m2 original assembly plant premises in Spartan, is FAW’s huge parts warehouse – supplying the three main regions in Gauteng, Durban and Cape Town, as well as the dealer network, and customers who do self-servicing.

FAW service dealers, with their innovative equipment and highly trained technicians, are able to competently service and repair all FAW trucks.



Parts Enquiry

Service

FAW Vehicle Manufacturers SA (PTY) Ltd supports its customers 24/7/365, whether on or off-road. The FAW dedicated number, is linked to a ‘trigger number’ answered at a specialised Emergency Call Centre.

Resolution of incident is attempted telephonically, but, where required, assistance with towing is arranged.


Book a Service

Driver Training

With the purchase of any new FAW truck, driver training is available upon customer request to acquaint your driver fully with the vehicle.

Should a customer determine that a particular driver needs additional training for optimal output on a vehicle, FAW Pretoria is always happy to oblige.


012 372 1323

Technical Training

FAW Vehicle Manufacturers SA (PTY) Ltd offers technical training for any customer preferring to make use of in-house workshops and technicians. This extensive training ensures that the FAW vehicles are correctly maintained and provide optimal uptime.

Customers in need of specialised maintenance are assured of assistance from FAW Pretoria.

012 372 1323

Service and Warranty

FAW Vehicle Manufacturers SA (PTY) Ltd supports its customers 24/7/365, whether on or off-road.

The FAW dedicated number, is linked to a ‘trigger number’ answered at a specialised Emergency Call Centre.

Resolution of incident is attempted telephonically, but, where required, assistance with towing is arranged.

Service Support and Roadside Assistance Number: 086 032 9772

086 032 9772

Contact Info

Address: 1656 Malie Street, Zandfontein, Pretoria, 0030
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After Sales

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Parts
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